Tips for Writing Effective Sales Copy
by Robin Nobles (and Stephen Mahaney)
Without fail, every single time I lead a Search Engine Workshop,
I get a bevy of questions on how to write effective ad copy. Obviously, the many
elements involved have received voluminous regard in myriad books, lectures and seminars
spanning more than seven decades. So, to simplify such a wide ranging subject is
difficult, to say the least.
Regardless, there are many easily identified basic elements and strategies that can
be applied to lay the foundation for solid and effective sales copy. So, without further
adieu, here's a grab bag of recommendations that I've gleaned from my own experience
combined with the tips I've received from other well respected authorities on the subject.
Customers buy benefits not features. As the old saying goes, sell the sizzle not the
steak. Always remember that features have a purpose. Never assume the customer will
figure out for themselves what that purpose (benefit) is. It's a mistake to write about a
3Ghz computer without connecting the fact that such a system is blazing fast and then
talk about what it will do for them.
"Forget about waiting for your programs to load! ...our new 3Ghz chip makes computing
so blazing fast that you'll be challenged to keep up even if you're a wizard on the keyboard."
Always view your product, and your copy, from the customer's point of view.
When you read what you write, put your copy to the test by saying. so what! who
cares! ...because your customers will. Think about it: don't you when you read
someone else's sales pitch? ...we all do.
That is why... You must present a unique and compelling reason for a customer to
do business with you, a reason that stands out in a crowd of competition. This concept
is most frequently referred to as your unique selling proposition (USP).
Ask the questions: What is it about your product or service that is unique? What do
YOU offer that your competitors can't? These questions may not always elicit easy
answers but, nevertheless, you must find, and articulate, good answers to them.
Do you offer...
the lowest price,
the fastest delivery,
the best guarantee,
the only widget available
this side of the planet Saturn?
...what compels me (the selfish, I-don't-give-a-heck-about-you, customer) to do
business with you when I can choose from a basketful of your competitors? Once you
truly grasp this fact of marketing, it becomes easy to see that finding the right USP and
articulating it in your sales copy can literally spell the difference between (excuse the
clich? ) success and failure. It truly is that important.
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