If your PC is running Windows XP Service Pack 2, the first thing you need to do is turn off the firewall. Why? Because a serious firewall blocks unwanted inbound and OUTBOUND connections. SP2's firewall does not block unwanted outbound connections.
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Computer Repair with Diagnostic Flowcharts

Troubleshoot PC Hardware Problems With Flowcharts

This manual for troubleshooting PC hardware problems creates a visual expert system for diagnosing component failure and identifying conflicts.

The seventeen diagnostic flowcharts at the core of this book are intended for the intermediate to advanced hobbyist, or the beginning technician.

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Turn Off Windows XP Service Pack 2 Firewall

Because of Windows XP's vulnerability to attack by viruses such as MyDoom, NetSky, Bagle, and Zafi, Microsoft released the Service Pack 2 (SP2) patch. SP2 added a firewall to the operating system. Actually SP1 had a firewall, but it was not as good as the one in SP2 and it was turned off by default. SP2 turns the firewall on by default.

However, if your PC is running Windows XP Service Pack 2, the first thing you need to do is turn off the firewall. Why? Because a serious firewall blocks unwanted inbound and OUTBOUND connections. SP2's firewall does not block unwanted outbound connections.

Why do you want to block outbound connections? Because spyware collects information from your PC and sends it back to the spyware's creator. You need to block these unwanted outbound connections. Since it's not recommended that you run two firewalls simultaneously, you need to turn off SP2's firewall and install a serious firewall like ZoneAlarm (free for home users).

Note: If you intend to download ZoneAlarm from the Web, you probably want to download the 6.36 MB self extracting file from ZoneLabs website first before turning off Windows firewall.

The following steps describe how to turn off Windows XP SP2's built-in firewall.

1. Select Start | Control Panel to open the Control Panel.

Control Panel

2. On Control Panel's "Pick a category" screen, open the "Security Center".

Windows Security Center

3. In "Windows Security Center", in the Manage Security Settings for: section, click on "Windows Firewall".

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Computer Sections

Troubleshooting and Maintaining Your PC All-in-One For Dummies

This straightforward guide shows you how to diagnose and solve the most common hardware and software problems your PC may encounter. Like any dummies title, this book is written in a humorous and entertaining manor, but it treats serious troubleshooting issues with respect.

This book doesn't assume you're a computer expert, it doesn't get excessively technical. This book never disrespects you as a reader. It's entirely possible to be smart and not know a darn thing about how a computer works. Anyone can read and understand this book well enough to fix their computer.

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