People interested in becoming a computer system administrator or those who are studying for the Microsoft Certified System Engineer (MCSE) exam might not know what a system administrator actually does.
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Computer Repair with Diagnostic Flowcharts

Troubleshoot PC Hardware Problems With Flowcharts

This manual for troubleshooting PC hardware problems creates a visual expert system for diagnosing component failure and identifying conflicts.

The seventeen diagnostic flowcharts at the core of this book are intended for the intermediate to advanced hobbyist, or the beginning technician.

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A Day in the Life of a System Administrator

People interested in becoming a computer system administrator or those who are studying for the Microsoft Certified System Engineer (MCSE) exam might not know what a system administrator actually does. There are some system administrator tasks that are boring and a big pain, and other tasks that are challenging and exciting. Guess which one the beginner gets?

The system administrator's first priority is to keep the network up and running. If a non-critical subnet goes down, the beginner might get the opportunity to troubleshoot the problem. But if a mission critical part of the network goes down, the beginner is demoted to being a gofer for the more experienced administrators.

During these times the beginner is well advised to pay attention and learn from the experienced administrators. Some day you may be the only one available when a mission critical part of the network goes down, costing the company thousands of dollars per minute. All eyes will be on you!

Most system administrator tasks are routine and present very little stress. These tasks include:

Perform regular backups.

Although this task can be mostly automated, it must still be monitored diligently. And having backups doesn't help much if you don't know how to restore from backups when it becomes necessary.

The reality of backups is...

- The morning after the failure to perform a backup, there will definitely be a major network crash causing loss of data.

- A user can destroy an important file with the click of a mouse, but it takes all day to locate and restore the backup of that file.

Printer Administration.

Maintaining the paper and toner (or ink) supplies for the printers is usually a job that falls to non-administrators. Most printer administration tasks revolve around configuring users access to printers. When a user prints something, you have to figure out why it didn't come out of the printer (or which printer it went to).

You will be required to deal with print jobs that are plugging up the spooler and re-directing print jobs from broken printers to working printers.

The reality of printer administration is...

- Sooner or later somebody's cover letter and resume to another company will get re-directed to the printer in their bosses office.

Security Administration

All users feel that they should have access to the entire network and be able to do whatever they want with their computer. As a system administrator, your duty is to restrict users access to only the data they need to do their job.

You can save yourself a lot of time and grief by using security policies and hardware profiles to limit what users can do with the company's computers to only what is required to do their jobs.

The reality of security administration is...

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Computer Sections

Windows

Here's the information you need to not only prepare for the MCITP certification exams as a Windows 7 desktop support technician or administrator, but also to excel in your job.

From successfully troubleshooting individual desktops to planning and configuring Windows 7 desktop infrastructures on a broad scale, this reference explores the real-world tasks and scenarios you'll face on the job and shows you step by step how to handle them.

Reader Bill Talbott says, "The author has an innate ability to break out complex and often boring topics and make them interesting to the end reader. His writing style, combined with the exercises throughout this text, ensure complete understanding of each topic...

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