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Dot Cons
Dot com. Dot gov. Dot net. Dot org. Dot edu. Dot mil. Dot tv.
The Internet has spawned a whole new lexicon and brought the world to your living
room, 24/7/365. And while the opportunities online for consumers are almost endless,
there are some challenges, too. As in dot con.
Dot con? Dot con.
Con artists have gone high-tech, using the Internet to defraud consumers in a
variety of clever ways. Whether they're using the excitement of an Internet auction
to entice consumers into parting with their money, applying new technology to peddle
traditional business opportunity scams, using email to reach vast numbers of people
with false promises about earnings through day trading, or hijacking consumers'
modems and cramming hefty long-distance charges onto their phone bills, scam artists
are just a click away.
Fortunately, law enforcement is on the cyber-case. Using complaints to Consumer
Sentinel, a consumer fraud database, as their guide, law enforcement officials have
identified the top 10 dot cons facing consumers who surf the Internet, as well as
many of the fraudsters behind them. In addition to putting many online con artists
out of business, the Federal Trade Commission, the nation's chief consumer
protection agency, wants consumers to know how not to get caught in their web.
According to the FTC, here's what online consumers are complaining about most:
Internet Auctions
The Bait: Shop in a "virtual marketplace" that offers a huge selection of products
at great deals.
The Catch: After sending their money, consumers say they've received an item that is
less valuable than promised, or, worse yet, nothing at all.
The Safety Net: When bidding through an Internet auction, particularly for a
valuable item, check out the seller and insist on paying with a credit card or using
an escrow service.
Internet Access Services
The Bait: Free money, simply for cashing a check.
The Catch: Consumers say they've been "trapped" into long-term contracts for Internet
access or another web service, with big penalties for cancellation or early termination.
The Safety Net: If a check arrives at your home or business, read both sides carefully
and look inside the envelope to find the conditions you're agreeing to if you cash the
check. Read your phone bill carefully for unexpected or unauthorized charges.
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