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Bucaro TecHelp Newsletter
Maintain Your Computer and Use it More Effectively
to Design a Web Site and Make Money on the Web.
~ ~ ~ October 27, 2004 Volume 4 Number 38 ~ ~ ~
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Printer Troubleshooting
By Stephen Bucaro
This article describes a step-by-step method to troubleshoot a local printer.
To troubleshoot a networked computer, first verify that the user has the required
rights to use the printer. Then verify that you can print from the computer that
has the printer attached. The remaining troubleshooting involves network connectivity.
This article starts with troubleshooting a printer that can't print at all. If the
problem is that the printer's output is not correct, skip to "Check Printer Properties"
and begin troubleshooting from there. With this method, you should be able to isolate the
problem to the application, the computer, or the printer.
Check The Basics
Novice technicians begin with the idea that the cause of the problem is something
extremely complex. They assume the user had the foresight to check the basics before
calling them. On the other hand, experienced technicians know that 90 percent of
all problems are caused by something really simple like the following:
- Is the printer power on?
- Is the printer on-line?
- Does the printer have paper?
- Is the paper jammed?
- Does the printer have ink or toner?
- Is the printer cable secure?
continued...
The ASP Application Object
By Stephen Bucaro
When you install Internet Information Server (IIS), the installer creates a default
Web site in a directory named "wwwroot". You could start building your website
in the wwwroot directory, but if you are a Web host provider, you will want to
configure multiple websites to rent to different customers. You create websites
using the Internet Service Manager (ISM).
Each website will run in its own separate process, so if one website crashes, the
other websites will continue to run. Each website is an application associated with
an application object. You can create subdirectories within the website (or virtual
directories at any location) and use ISM to make them into applications. Then if
an application crashes, the website will continue to run.
A website can store data in named memory locations called "variables". Each variable
has a "scope" or level from which it is visible and accessible. For example, when a
variable is declared within a procedure or function, it is only visible to and
can be accessed by only code within that procedure or function. When processing
exits the procedure or function, a variable declared within is lost.
continued...
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